Faq

Who do I contact in reference to my order?
For updates about orders, please contact jeldahcompany@gmail.com

When will my order ship?
Most orders will ship in 14 to 21 business days after receipt of order. You will receive an email confirmation with shipping once shipped.

Information on international duties and taxes

Jeldah is not responsible for duties and taxes in regards to international orders. Please advise that all prices on the web store are pre-tax and the buyer will be responsible for covering duties and taxes of an item.

Can I return my order if I am not satisfied?
We accept refunds on delivered items 7 days after delivery. After 7 days we only offer exchanges or store credit. We offer free returns within the united states. Outside of the united states, the buyer is responsible for the returning shipment.

Can I alter my order or make customizations to my garment?
We do not alter or make any changes to sold garments.